Shipping Policy

Last updated: 08/05/2026

At IsNyes, we aim to deliver your fashion and beauty products as quickly and safely as possible. Please read our shipping policy carefully before placing an order.

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Processing Time

All orders are processed within 1–2 business days after payment confirmation.

During high demand periods or promotions, processing may take slightly longer.

Orders are not shipped or delivered on weekends or public holidays.

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Shipping Times

Shipping times vary depending on your location:

• France / Domestic Orders: 3–4 business days
• Europe: 5–10 business days
• International Orders: 7–15 business days

Please note that delivery times are estimates and may vary due to customs or courier delays.

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Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order size.

We may offer free shipping promotions from time to time, which will be clearly displayed on our website.

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Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number.

You can use this tracking number to follow your delivery status in real time.

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Customs & Import Taxes (International Orders)

Customers are responsible for any customs fees, taxes, or import duties that may apply in their country.

We are not responsible for delays caused by customs clearance.

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Delayed or Lost Orders

If your order is significantly delayed, please contact us and we will assist you.

If a package is lost in transit, we will work with the shipping carrier to resolve the issue and find a suitable solution.

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Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders delivered to incorrectly entered addresses.

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Contact Us

If you have any questions about your order or shipping, please contact us:

📧 Email: [isnyes6@gmail.com]
📩 Support Hours: Monday – Friday